What happens when a visitor closes the popup form or teaser?
What happens when a visitor closes the popup form or teaser?
It depends on which one they close. Closing the form hides it for the number of days set in the Frequency settings, but the teaser stays visible so they can reopen the form. Closing the teaser hides both the form and the teaser for the same period — but if the Show close button setting is disabled, the teaser can't be closed at all and stays visible.
See Creating or editing a form or poll for details.
Can I show different popup forms on different pages or domains?
Can I show different popup forms on different pages or domains?
Yes. Each popup form has URL rules that control where it can appear. You can set only show where the URL contains to limit a popup to specific pages or domains, or don't show where the URL contains to block it from certain ones. The rules check against the page's domain and path, and you can add multiple values to either field.
See Creating or editing a form or poll for details.
Can I send a discount code to people who fill out my form?
Can I send a discount code to people who fill out my form?
Yes. Create a coupon in Spoks, then set up a flow that triggers when someone submits the form and includes a post with the coupon.
See How do I send a discount code to people who submit a form? for the full setup.
Can I have a form in multiple languages?
Can I have a form in multiple languages?
Forms in Spoks aren't multilingual — each form uses your store's language setting for default UI elements like placeholders and date formats. You can write your form's questions and answers in any language you want, but the placeholder text inside form fields follows the store language. To control what visitors see inside text fields, enable Inline labels in the form's appearance settings.
Does Spoks support double opt-in for email or SMS?
Does Spoks support double opt-in for email or SMS?
No. Spoks doesn't currently support double opt-in — contacts who submit a form or sign up through any other path are added directly to your contacts without a confirmation step.
What's the difference between a subscribe form and a popup form?
What's the difference between a subscribe form and a popup form?
Both forms capture visitors and create contacts in Spoks. The difference is where they appear and how they're created. A subscribe form is created automatically by Spoks and is used to capture visitors in posts and public feeds — you can customize it, but you can't delete it. A popup form is one you create yourself to appear as an overlay on your store, with control over when and where it shows. In short: the subscribe form lives in your posts and feed, while popup forms appear on your store, but both add the people who submit them to your contacts.