First things first: start by installing the Spoks app in the Shopify app store. Spoks is built for Shopify stores only, and there is no WooCommerce or other store integration.

After you have installed the app, you’ll be guided through our onboarding process.

The onboarding process will ask if you are coming from Klaviyo. Klaviyo users can enter their API key to trigger an automatic migration of their Klaviyo profiles and subscription statuses to Spoks.
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The Klaviyo integration will attempt to replicate any supported Klaviyo flows in Spoks. That can take up to 1 hour. Refresh the Flows screen if they are not there yet. If they are still missing after an hour, reach out to support so we can take a look. People, consent, and purchases already come from Shopify.

More detail: Migrating from Klaviyo: what Spoks imports automatically.

If you are coming from Omnisend, Flodesk, or Shopify Email, you can simply skip the Klaviyo step, but make sure that you later import the list of unsubscribed profiles from your previous system (unless you come from Shopify email, in which case everything will be handled by our Shopify integration).

After installing the app in the Shopify app store, you’ll be redirected to your new Spoks workspace at app.spoks.com.
​⚠️ Important: Your first login must be done on a desktop computer, by opening Spoks from your Shopify admin. The mobile app cannot be used to activate your workspace. If you see No Shop found, you may be logged in with a different email address than the one you used at signup. Contact support with your store URL and your email address, and we'll help you sort it.

Here you’ll find an overview of the onboarding tasks you should complete as you are getting started. Spoks is free to send for stores with fewer than 1,000 Shopify contacts, and you can install Spoks, import contacts, and build campaigns and flows at any list size. Once your store is over 1,000 contacts, you need the paid plan ($35 per month) to send. There is nothing to delete or shrink first, and the free plan does not expire. Read more in Pricing and the 1,000-contact free plan. When you are ready to subscribe, click the upgrade button in the left side panel. Upgrading is only possible on desktop, not in the mobile app.