Spoks

Flows are automated sequences that send posts to contacts based on triggers, timing, and conditions. They run continuously in the background and are used to power your core lifecycle communication.

What are flows?

Flows in Spoks are built from three core parts: triggers, steps, and settings. Together they control when contacts enter a flow, what happens inside it, and how often it runs.

Flow triggers, steps and settings

Spoks includes a set of pre-built flow templates covering the most common e-commerce use cases, making it easy to get started quickly.

Available flow types

The recommended flow setup depends on how advanced your automation needs are. Most stores can cover their core lifecycle communication with a small set of flows and expand over time…

Recommended flow setup

David Isak Hansen

Automation & Flows

Find answers and get help from Intercom Support and Community Experts

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