Spoks

A behind-the-scenes look at how each pre-built flow template in the Spoks library is constructed, and the building blocks they all share.

How Spoks flow templates are built

How contact filters and trigger filters work inside flows — trigger filters by trigger, suppression, per-step filters, and re-enrollment.

Using filters in flows

Flows are automated sequences that send emails and SMS to contacts based on triggers, timing, and conditions.

What are flows?

Flows in Spoks are built from three core parts: triggers, steps, and settings. Together they control when contacts enter a flow, what happens inside it, and how often it runs.

Flow triggers, steps and settings

Spoks includes a set of pre-built flow templates covering the most common e-commerce use cases, making it easy to get started quickly.

Available flow types

The recommended flow setup depends on how advanced your automation needs are. Most stores can cover their core lifecycle communication with a small set of flows and expand over time…

Recommended flow setup

Both flows recover lost revenue, but they trigger in different ways and catch different shoppers. If your Abandoned Cart flow is not firing, this article explains why.

Abandoned Cart vs Abandoned Checkout

David Isak Hansen

Alva Dahl

Automation & Flows

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