Spoks

Export your contacts to an Excel or CSV file from the Contacts screen, either your full list or just the current segment or filtered view.

How do I export my contacts?

Add tags to contacts, remove a tag from a single contact, or delete a tag from your whole account.

How do I add and delete tags?

Spoks is for emailing your own customers and subscribers who have agreed to hear from you.

Which contacts can I import?

Importing a CSV or excel-file with contacts is easy. Go to the Contacts screen and click Import list.

Importing a list of contacts

Spoks automatically manages unsubscribe status across email and SMS, while also giving you full control to handle unsubscribes manually when needed.

Managing unsubscribes

Segments in Spoks are saved filters that let you group contacts based on shared attributes, behavior, or consent status. They help you quickly target the right audience without rebuilding filters…

What are segments (saved filters)?

Segments in Spoks are created and managed from the Contacts screen and are built using filters.

How to create and edit a segment

What a filter is, the six operator profiles, how behavioral filters work, and how to combine filters with filter groups.

How filters work in Spoks

Custom fields in Spoks allow you to store unique data points on your contacts.

Custom fields

The complete list of contact filters in Spoks, grouped by category, with the operators each field offers.

Contact filter reference

David Isak Hansen

Alva Dahl

How to work with contacts and segments in Spoks

Contacts & Segmentation

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